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Order & Shipping

Order

【 PLACING ORDER 】

Select the product you wish to order, and click the “Add to Cart” button. This will add the product to your shopping cart.  Before you checkout an order, you will need to sign up for an account. Please click the “Sign in / Register” button in order to sign up for an account. Once the account is created you will be able to continue your purchase. If you already have an account, simply login with your username and password. And then finish the payment.

【 ORDER CONFIRMATION & ACCEPTANCE 】

Once you have placed your order, you will receive an email acknowledging the receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. When we confirm receipt of full payment and all order details, then we will proceed to production.



We reserves its right not to accept an order for any reason at its sole discretion: 
1) The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards. 2) We identify a pricing or product description error. We will contact you as soon as possible if there are any problems with your order.

Payment Method

Credit Cards


Offline Payments


•  Alipay HK
• PayMe
• FPS

• ATM transfer
(Please contact us after place order→ WhatsApp

Shipping

We are using SF EXPRESS for shipping.

【 AREA IN SERVICE 】

• SF store pick-up

• EF locker pick-up

 • 7-Eleven Convenience Stores

【 SHIPPING CHARGE 】

HONG KONG:

Free shipping for orders over HK$400 ( after discount )

HK$30 delivery fee with order below HK$400 (after discount)

MACAU & TAIWAN:

Free shipping for orders over HK$700 ( after discount )

HK$50 delivery fee with order below HK$700 (after discount)

【 PRODUCTION 】

• Leather Bracelet orders 4-6 business days upon confirmation of payment.

• Sterling Silver orders 10-14 business days upon confirmation of payment.

• Fine Jewellery orders 3-4 weeks upon confirmation of payment.

• For Urgent Order please WhatsApp us.

Once the order has been shipped, an email notification containing order tracking number will be sent to your E-mail or WhatsApp.

( Please make sure the email address or phone number is correct )

【 DELIVERY 】

HK LOCAL:1-2 working days after dispatched.

MACAU:2-3 working days after dispatched.

TAIWAN:4-5 working days after dispatched.

  We will try our best to meet these estimates but cannot guarantee that such estimates must  be met.

【​ TRACKING ORDER 】

You can check your order delivery process via SF EXPRESS website below

http://www.sf-express.com/hk/tc

Discount & Promotions

When redeeming coupon codes at checkout, please note that only one coupon code can be used per order. If you forget to enter the coupon code, we will not be able to reverse your order, so please make sure to enter a valid coupon code at checkout.

Privacy & Security

We take your privacy very seriously. We will only use the information collected from you to transmit your order information or to send you emails at your request.

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